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Заголовок: Recover your safepal wallet with the extension guide
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Recover Your Safepal Wallet Access With the Browser Extension Method

If you need to regain access to your funds, the SafePal browser extension provides a direct path for recovery. This process relies on your secret recovery phrase, the 12 or 24-word mnemonic you recorded during the initial wallet setup. Having that phrase ready is the single most important step; without it, this method cannot proceed.


Install the official SafePal Extension from the Chrome Web Store or other supported browser marketplaces. Once added, open the extension and click the "Import Wallet" button. You will be presented with a field to enter your recovery phrase. Type each word in the exact order, with a single space between them, ensuring there are no typos or extra characters.


During this stage, you will set a new, strong password for your extension access. This password encrypts your wallet within the browser, so choose a unique combination you haven't used elsewhere. After confirming the password, your wallet interface should load, displaying your original asset balances and transaction history.


For added security, consider connecting your recovered software wallet to a SafePal Hardware Wallet. This creates a two-layer protection system where your private keys remain offline. The extension then becomes an interface for viewing balances and building transactions, while all signing is done securely on the hardware device.

Installing the SafePal Browser Extension

Download the SafePal extension only from the official Chrome Web Store or the official SafePal website. Avoid third-party links to eliminate security risks.


Open your Chrome, Brave, Edge, or other Chromium-based browser. Use the search function within the store and type "SafePal Wallet". Look for the developer label "SafePal" to confirm authenticity before you add it to Chrome.


Click the "Add to Chrome" button. A confirmation dialog will appear, detailing the permissions the extension requires. Review these, then proceed by clicking "Add extension". The installation completes in a few seconds.


Find the new SafePal icon (a blue and white 'S') pinned in your browser's toolbar. Click this icon to launch the extension. You will see a welcome screen prompting you to either create a new wallet or import an existing one using your recovery phrase.


For a fresh start, select "Create Wallet". The extension will generate a new 12-word mnemonic phrase. Write this phrase down on paper, store it securely offline, and never share it digitally. Confirm you have saved it correctly by accurately selecting the words in the verification step that follows.


If you are recovering an existing wallet, choose "Import Wallet". Carefully enter your 12 or 24-word secret recovery phrase in the exact order. Double-check each word for spelling errors to ensure a smooth restoration of your assets and transaction history.


Finally, set a strong password for your extension. This password encrypts your wallet data locally on this device and is required for future transactions. With these steps done, your SafePal Browser Extension is ready to manage your crypto assets.

Finding Your Secret Recovery Phrase

Check the physical card that came with your SafePal hardware wallet first; the phrase is often printed there. If you wrote it down separately, search in the specific, secure location you designated for such items, like a locked drawer or a personal safe.


Never store your Secret Recovery Phrase digitally. Avoid typing it into notes apps, email drafts, cloud storage, or taking screenshots. Digital copies are vulnerable to malware and unauthorized access.



Safe Location
Risky Location


Engraved metal plate stored securely
Notes app on your phone or computer


Handwritten on paper in a locked container
Saved in an email or cloud drive (Dropbox, Google Drive)


A dedicated bank safety deposit box
Any digital photograph or screenshot



If your phrase is lost and you cannot locate it in your secure backups, the funds associated with that wallet cannot be recovered. The hardware wallet itself does not store the phrase; it only generates and uses it. Your written record is the only key.


For future setups, create multiple copies on durable materials like stainless steel plates and store them in separate, trusted locations. This protects your access from both physical damage and localized events like theft or fire. Confirm each copy matches exactly, word for word and in sequence.

Beginning the Recovery Process in the Extension

Open your browser and launch the SafePal extension. On the main interface, locate and click the "Import Wallet" button.


You will see three recovery methods. For restoring with a Secret Recovery Phrase, select "Mnemonic Phrase" or "Phrase". The system will then ask you to specify the number of words your phrase contains, typically 12, 18, or 24.


Carefully enter your words in the exact order you recorded them. Follow these steps for accuracy:


Type each word manually; avoid copy-pasting to prevent clipboard malware from stealing your phrase.
Ensure spelling is correct for every single word.
Double-check the sequence before proceeding. A single mistake will lead to a different wallet.


Next, you must set a new, strong password for the extension wallet. This password encrypts your software wallet on this device. It is not your recovery phrase, but it is necessary for daily access.


After confirming the password, you will be prompted to select derivation paths. For most users recovering a standard wallet, the default BIP44 path for the relevant blockchain (like BNB Smart Chain or Ethereum) is correct. Only modify these settings if you have specific knowledge about custom paths used during the wallet's creation.


Complete the process by clicking the confirmation button. The extension will now use your phrase to regenerate your wallet addresses. Verify that the first and last addresses shown match those from your previous wallet setup. This match confirms a successful recovery.

Entering Your 12 or 24-Word Phrase Correctly

Type each word manually using your keyboard instead of copying and pasting. This prevents malware from stealing your phrase from the clipboard.


Find a clean, flat surface for your recovery sheet. Enter the words in their exact numbered order, starting with word #1. Double-check each word as you type it against your written backup; a single wrong or misspelled word will not recover your wallet.


The software will suggest words as you type. Use these suggestions to ensure perfect spelling, but verify that the suggested word matches your list exactly. Do not rely on auto-correct from your browser or operating system.


Pay close attention to similar-looking words. For example, distinguish between "there" and "their," or "wear" and "where." Handle your paper backup with care to avoid smudges or folds that could make letters hard to read.


After entering all words, pause. Go back and review the entire sequence one more time before you proceed. This final check is your best defense against a simple typing error.

Confirming Your Wallet and Setting a New Password

First, verify the wallet address displayed in the extension matches your original Safepal address. Check this against a transaction history from your hardware device or a previously used address.


Once you confirm the address is correct, you will be prompted to create a new password. This password protects only this specific software wallet instance on your browser. It is not your recovery phrase password.


Choose a strong, unique password you do not use elsewhere. A good mix includes uppercase and lowercase letters, numbers, and symbols. The extension will show you a strength indicator; aim for a "Strong" rating.


You will need to enter this password each time you access the extension or confirm transactions. Make sure you can remember it, or store it securely in a trusted password manager. Unlike your recovery phrase, this password can be reset if you forget it, but the process requires your seed phrase again.


After setting the password, take a final moment. Double-check that your wallet's public address and asset list are fully accurate and complete. This confirmation step ensures your recovery process was successful before you manage funds or initiate any transfers.

Q&A:
I lost my phone with the Safepal app. Can I get my crypto back using only the desktop extension?

Yes, you can recover your wallet using the Safepal browser extension. The process relies on your secret recovery phrase, not the physical device. Install the Safepal extension on your browser (like Chrome or Brave). Open it and select "Import Wallet." You will be asked to enter your 12, 18, or 24-word mnemonic phrase. Type the words in the correct order. After that, set a new password for the extension. This will restore full access to your funds and transaction history. Your assets are on the blockchain, so the extension becomes your new access point.

What exact information do I need to have prepared before starting the recovery on the extension?

You must have your original secret recovery phrase (mnemonic phrase). This is the 12, 18, or 24-word list you wrote down when creating the wallet. Have it ready and ensure you can read it clearly. You will also need to choose a strong password for the extension itself. Do not confuse this with your recovery phrase; the password just locks the extension on your computer. Do not start without the phrase, as there is no other way to recover the wallet through the extension.

During recovery, the extension shows an error about an invalid phrase. What are the common causes?

This error usually means the words you entered don't match the original wallet. Check for these issues: First, verify each word is spelled correctly. Second, ensure the words are in the exact original sequence; order matters. Third, confirm you are using the right word list (12 vs. 24 words). Fourth, check for extra spaces at the start, end, or between words. A frequent mistake is mixing up similar words (like "where" and "wear"). Carefully re-enter the phrase. If it still fails, double-check your backup sheet for any writing errors.

After recovering my wallet in the extension, will I see all my different coins and tokens automatically?

The extension will show the balances for all assets on the networks you've used before. However, some custom tokens you added manually in the mobile app might not appear immediately. To see them, you may need to add the token contract address manually within the extension. Go to the asset page for the specific blockchain (like BSC or Ethereum) and use the "Add Token" feature. Your transaction history for each network will also be visible once the wallet is fully synced.





I lost my phone with the Safepal app. Can I get my crypto back using only the browser extension and my secret phrase?

Yes, you can fully recover your wallet using the Safepal browser extension and your correct 12 or 24-word secret recovery phrase. The process does not require your old device. Install the Safepal extension from the official Chrome Web Store. Open it and select "Import Wallet." Choose "Mnemonic Phrase" and carefully enter all your words in the exact order, with a single space between each word. Set a strong password for the extension's local security. After confirming, the extension will rebuild your entire wallet, including all your assets and transaction history across every supported blockchain. Your funds are on the network, not the phone, so this method restores complete access.

The extension shows a different balance than my old app. Did I do something wrong during recovery?

Not necessarily. A balance discrepancy is common and usually fixable. First, check the network selection in the extension. Ensure you are viewing the correct blockchain (like BNB Smart Chain, Ethereum, or Tron) for your assets. Each network holds different coins. Second, you may need to add custom tokens manually. If a token doesn't appear, find its official contract address from a block explorer and use the "Add Token" feature in the extension to include it. Third, allow a minute for the extension to fully synchronize with the blockchain. If the issue persists across all networks, verify that you imported the wallet using the exact secret phrase that controlled the funds. A single wrong or out-of-order word creates a completely new, empty wallet.

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