Places Leisure App

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Do I need to maintain the Places Tracker app (formerly Places Locker) on my gadget? You will have noticed that the Places Locker app now shows as Places Tracker. Should you presently use Places Tracker for fitness monitoring, gadget pairing or digital programming, you will need to maintain it downloaded in your gadget, where these functionalities will stay. Your membership card, bookings, digital workouts, information, luggage tracking device blogs and entry to Course Hub have all now moved over to the Places Leisure app. Where can I download the brand new app? The Places Leisure app is available for Apple (iOS) and Android devices. Simply visit the App Store for Apple gadgets and Google Play for Android and search for 'Places Leisure'. I've downloaded the brand new Places Leisure app. Great! You're almost set. Simply use the same username and password hooked up to your membership to login, choose your chosen centre and you are all set!



I have downloaded the brand new Places Leisure App however I've forgotten my password? Simply click on the 'Forgotten Password' function, you can be introduced with the reset password web page, enter your electronic mail deal with and press send. The email affirmation web page will present. At this point, please press the back arrow at the highest of the web page, not the ‘Back to Login’ choice at the bottom. You'll be able to then full the reset, following receipt of the email, and log into the app with your new password. Please note that it may take as much as half-hour for the e-mail to arrive. Where do I discover my QR code and why do I want it? Your QR code is your membership card in digital format. You will need this to access our centres with turnstiles. To search out your QR code, simply head to the homepage of the app and choose 'Membership card'.



If you're attending swimming classes, your QR code will activate 15 minutes earlier than your lesson time. If you share the drop off/choose up, simply ask a member of the crew for an extra printed membership card on you subsequent visit. How do I manage my booking, e.g., cancel a session? On the main homepage, select ‘manage bookings’ to view all your upcoming bookings in addition to earlier bookings. If you happen to want to cancel an upcoming booking, choose the session you wish to cancel and click on 'cancel booking'. Please notice that you could cancel your session no less than 2 hours previous to its start time, luggage tracking device in any other case it's possible you'll incur a no show charge. I forgot to cancel my session ahead of time and I have been charged. How do I pay this? On the primary homepage, choose ‘my account’ and choose ‘my charges’ from the array of options. Your outstanding charges will seem here, where you may complete your payment.



How do I view and replace my private details? On the main homepage, select ‘my account’ and selected ‘my profile’ from the options. This is where your whole data could be discovered. How do I replace my contact preferences? Head to the 'my account' section and click on 'contact preferences'. On this page, scroll down and click on 'my contact preferences' where you will be capable to replace your opt in status. If you have opted not to receive our marketing communications, you'll nonetheless receive email communications which might be essential to the service we offer you through a sound email handle attached to your member account. The app is not going to let me e-book? Please examine when you've got two issue authentication in your account. The app won't allow you to ebook if this is switched on. We should not have two issue authentication on the new app as it isn’t required as a safety characteristic because we don’t store card particulars.

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